IF YOU ARE A CONTRACTOR DO NOT DO WORK FOR ITS PLACE YOU WON'T GET PAID. I AM HAVING TO FILE CIVIL SUIT AND CHARGE THEM WHAT THE ACTUAL JOB COST WITHOUT THE DISCOUNT I GAVE TO BE NICE. HORRIBLE STAFF
I will try to be concise.
To L.Smith. I'm sorry you're having a bad experience with your loved ones facility. There is one thing I wished to point out about a 'home' facility. The 'room' is that loved ones personal room to decorate and furnish with their personal belongings & touch; of course, by facility codes. The TV & phone you speak of are yours or your loved ones to furnish. You or your loved one have to call the local phone company & establish phone service. I'm not associated at all with this center but being associated with 'nursing homes' in general, this isn't something one complains about, its what one helps out with. If your loved one has a TV, radio, pictures, blankets where he or she came from then by all means take them to your loved ones sparse 'room' & when you are both there and away your loved one can enjoy their very own things.
When we arrived at this facility I was greeted with a locked door, and no staff visible thorough the doors. I called the nursing home, explained the situation to the woman over the phone, she gave me the code to enter the premises. I must say the woman on the was flat out rude. No professionalism, no respect, just flat out rude. She hung up on me. I'm being very serious..
2.) HIPPA violations. A couple of the girls working at this facility were talking about something that happened with one of the patients, in a very loud manner. I believe they used curse words too. I didn't really make out too much of what they we're saying, but, uh, ya...
Once we entered the building, and made our way to the nursing station we we're a little confused how there was no one able to help us. I did see people wearing scrubs, but none of them gave us immediate assistance even though it was painfully obvious that we were lost.
I am a layman when it comes to the health field. My wife is an RN, and my sister went to nursing school. I believe that my sister is a CNA + CMA + LPN, but never finished her RN.
4.) Hollering down the hallways by the staff. This nursing home is less like a end life care facility, and more like a Zoo. These people literally communicated with each other several times by yelling down the hallway to each other. My wife works at a nursing home, and my sister used to, and that is just NOT ALLOWED. I was appalled that these people would EVER consider this proper behavior in the work place, let alone the fact that people who are dying, and in pain have to endure this type of environment.
Bottom line is that I am 100% disgusted with that nursing home. I have a very hard time believing that this is actually REAL LIFE
This woman talked down to my mother. When this woman spoke to my mother she got a little too close to her face, used a little too loud of a tone, and did not treat the woman who brought me into this world as a person.
During the few hours that I was there I noticed some very disturbing things.
She did slightly change her attitude once she realized, very quickly I might add that the 2 women in the room have solid back grounds in the heath field.
Staff is great. The people there are always smiling and willing to help. They have an amazing rehab team and outpatient when needed. I would recommend this facility for your rehabilitation needs.
After a couple of minutes we decided to ask one of the women wearing scrubs if there was someone available to direct us to my mothers room. Obviously they have a lot of patients, but one woman knew who my mother was, and showed us to her room.
5.) Unprofessional. This place is very Ghetto. The atmosphere created by the staff literally, and completely made me feel that I was surrounded by morally, and ethically challenged people. How uncouth the employee's are. I AM STILL UTTERLY SHOCKED!!!!!!!!
Whenever you tried to speak to this woman, which we did a few times during our visit she doesn't even look at you. She looks past you. It's very, very weird.
Hope this helps a little.
1.) No one ever checked the rooms, not once. My wife mentioned that she was surprised that no one was doing (rounds).
I have personally almost lived there myself as an employee and I know for a fact they have amazing employees. Superior quality. Nurses with Masters and Doctorate degrees, as well as, other professional licenses. Luvetta best D.O.N. I have enjoyed working with, Kit is a hard worker and would take one for the nursing team on an almost daily, lol, Yarkesha knows I love her and how I feel about her intelligence, her degree of commitment to quality of wound care, and her work ethics is nothing short of amazing. Pecola in Maintenance/ Environmental is superb and dedicated to his patients. I saw those employees as the most dedicated team I have ever been blessed to work with in my 20 yrs. Dietary makes it happen on a daily basis too!!!!! I would feel comfortable leaving my loved one there if needed.
Her approach to the patients, and family seems to be with disdain, contempt, unprofessional, rude, disrespectful, etc.
Listen people. My RN wife, and my Nurse sister BOTH were BLOWN AWAY! When my sister tried to reason this woman, she was extremely rude, hostile, unprofessional... She blatantly refused to give my mother medication prescribed by her DOCTOR..
3.) The LPN on duty refused to give my mother her medication that was proscribed by her DOCTOR. This woman REFUSED to give my mother her medication, even though my sister who holds the same certification, is certified to pass medication out to people told her that this was the DOCTORS ORDERS. It is in WRITING. The woman dismissed the DOCTORS orders because she literally, and by her own omission stated that she didn't want to give my mother her medication because she in fear for her license. Even though the LPN on the shift before this woman's shift gave my mother the prescribed medication.
Once the conversation had concluded the LPN left my mothers room, and proceeded to LAUGH down the hallway.
Edwards Redeemer Nursing Center is a US Health facility based in Oklahoma City, Oklahoma. Edwards Redeemer Nursing Center is located at 1530 NE Grand Blvd, Oklahoma City, OK 73117, USA.
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