I have purchased whole bean coffee from Primacafe for over 3 years. This last order finally put me over the edge. The roast quality is wildly inconsistent. The Carnavi beans I have regularly purchased have at times been almost French roasted and at other times been Cinnamon roasted, making brewing a consistent cup of coffee more of an ordeal than it should be. I expect more from a boutique roaster and I plan to begin purchasing my coffee elsewhere. Good Luck!
If there were a higher rating than 5 stars I would click it. There aren't many things in life that are better than Prima coffee. Everyone that I have ever given Prima coffee to says that they never really liked coffee and now they ask me to send them beans from Oklahoma. If only there were "Primabucks" instead, the world would be a better place and people would know what good coffee tastes like. It would cause a chain reaction that would ultimately result in world peace. It's perfection in a cup, I will never drink any other.
Prima Cafe has consistently provided superior coffees to me. I grind an brew at home mostly and the freshly roasted beans from Prima Cafe are best. I can distinguish the difference between their freshly roasted coffees and out of town competitors that lose flavor and oils from long distance shipping and prolonged storage.
We bought this coffee at a little coffee shop in Shawnee, OK (Shawnee Mall). They said it was fresh roasted, and I wanted to try it. What a difference! I feel like I've finally had real coffee!
For 15 years, it has been our policy to make it right no matter what. If you were unhappy with your coffee for any reason, we wish you would have let us know. We would have gladly replaced it. Now, to address your problem - crops vary from year to year. Slightly different roasting techniques are required for each batch to bring them to their best. Every batch is carefully monitored, cupped, and logged. Roast & flavor profiles vary on single-origin coffees due to crop differences. We do, however, guarantee the profiles of our blends. We invite you to stop by and watch our roasting. Maybe you can help us roast your beans more to your liking. We always enjoy meeting fellow coffee lovers, and we are open to the public, just call ahead so we’ll know you’re coming. Thanks for your past support. I am so sorry to hear of your experience. We hope to do better for you in the future.
Prima Cafe is a US Cafe based in Oklahoma City, Oklahoma. Prima Cafe is located at 45 NE 51st St, Oklahoma City, OK 73105, USA.
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