By far the best property I have ever lived at. I was able to get a great deal on pricing, the maintenance staff is awesome (Justin in particular) and the office staff Brittany and Jessica are even more awesome. Very friendly. I would recommend these apartments to all my friends. Koodos to Ashford Park. Thank you for all that you do!!
During the time me and my family lived here , we had nothing but issues . From bugs to a broken ac which led to astronomical energy bills for which we were never compensated. Our front door had a gap under it that was big enough to stick your hand through . Just so many things it would take an hour for me to write this . We also had numerous occasions where water would be leaking into the ceiling or walls . I would be surprised if these apartments have mold. On one occasion the tub spout shot off of the wall when the water turned on , THANKFULLY my then newborn daughter wasn't on the tub, on another occasion the soap dish in the other shower fell off the wall and shattered in the tub. When we first moved in the bathtub upstairs wasn't even connected to pipes , so the water just started draining into the roof downstairs
Do not live here.For starters the entry gate has only been working for a combined total of maybe 4 days the entire time I've lived here and the exit gate has been on and off never consistent working for no longer than a couple weeks. In the kitchen we had a sulfur rotten egg smell we were told was coming from the garbage disposal and it had just been taped and stuffed with toilet paper to try to mask the smell. I am currently sitting in my apartment that is 83 degrees even though we called maintaince 7 days ago we have been without A/C for a week when the temperature has been in the 80s. The wood cabinets in the bathroom were so rotted that one just fell off when we opened it and the front office is never open at consistent times they will just choose random times to go to lunch so you never know when you can talk to anyone about an issue unless you leave a voicemail and they usually don't respond until the next day. Please take my advice and do not live here.
You know, I actually love these apartments. The staff members I've met are so nice and seem like they will do anything to keep me happy. But since the day I moved in I noticed my neighbors smoke in their apartment and I've called the office several times about it and nothing has changed. Half of my apartment constantly smells like smoke. Also the front gate doesn't work and the other gate stays open at night and that's really disappointing and unsafe. But worst of all, the fan for my air conditioner started leaking last week and they have come everyday trying to fix it since the day it started but it continues to leak. Well today the fix was to cut a hole in the door to the fan and leave a pipe dripping into my bathtub. Robby is so nice and he really seems to care about fixing it but this isn't the right way. I do not want to constantly have water dripping in my shower let alone in my apartment. This review isn't to down the apartment or the staff, because they are absolutely amazing and I love my apartment. But these few problems that are really making me change my mind.
I would not recommend these apartments to anyone I know. We lived here for 3 years and were fairly happy with the space for the price. However, we had many problems. Firstly, we chose these apartments for the gated area which worked less than 2 months during the 3 years and still hasn't been fixed I have noticed. They charged me $35.00 for a gate opener that I got to use twice before the gate broke - no refund was allotted. The management companies changed 3 times while we were there and every time something needed fixed we were "written a work order" and never had maintenance come until the last management company sent help for our leaking sink. We had to fix the toilet and washer hookup out of our own pocket due to no one helping us the first year. When we moved out after being great paying tenants, they charged us enough to take the entire deposit saying it was damaged carpet and flooring and "smoke damage". We NEVER smoked in the apartment and the carpet and flooring was old and worn when we moved in and never was updated prior to our move in. No one had cleaned the apartment when we moved in and the painters were still there on move in day. They put off the initial walk through until they said it was too late because we had already moved in. When we left, we cleaned the apartment thoroughly and requested a walk through. We were told they would contact us for final walk through and when I called the week after stating we still were waiting, the guy on the phone said that the remodel of the apartment had already started so there was no need. They were updating and remodeling their apartments as people moved out apparently. Needless to say, they kept our deposit and refused to call us back after our numerous attempts to reach someone that could help. I am still waiting for that call that clearly isn't happening. We are and were great tenants that will NEVER return there or recommend them to anyone. They cheated us out of a deposit that they had no right to keep and it would cost just as much to take them to court. We had no choice but to just take the high road and accept the loss. They look nice and were fairly quiet but in the end, it has been the worst place we have had to deal with. We have never had a problem at any place we have lived and were always clean, quiet, and timely with our payments.
Ashford Park is a US General Contractor based in Oklahoma City, Oklahoma. Ashford Park is located at 1301 W Hefner Rd, Oklahoma City, OK 73114, USA.
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