Policies are what they are and i get that but when you dont convey the requirements of the policy to start with and then try to threaten the customer with voiding the transaction because your being questioned about what seems like extra fees is where i have a problem with your nonexistent "customer service " the whole thing took 2 hours just to get 2 vehicles registered. Way to long.
Best tag agency in the city! Fast and friendly service! Everyone is so helpful. Thank you Quail Tag!
What can I say... Everyone at Quail Tag is CrazyAwesome! They know their stuff, they are friendly & Fast! And the dogs make everything better! Wouldn't go anywhere else!
Really disappointed with the service here. The only reason I went here is because it was close to my house, but in the future I will go out of my way to go to a different tag agency. I have had to go in 3 times in the past 2 weeks. Not only is the service bad but 2 out of 4 women who work there are extremely rude. The one lady that I dealt with mistyped my name, tried to blame it on me even though she had my drivers license and insurance verification with my name clearly printed on it so when I received my new title the name wasn't correct. And I gave them a lien release form, which she lost and I had to go all the way to the bank which was an hour away to get another one. They are extremely disorganized and take no responsibility for any of their mistakes. So I go back and have to wait an hour just for her to tell me I have to wait another week for my corrected title to come in before I can get the lien released. It is pretty frustrating and it took a good hour out of my day. Oh and not to mention it seems like every time I go there this lady is sick and coughing and sneezing everywhere. If your sick and can't do your job correctly....go home.
I called the Quail Springs Tag Agency. The woman who answered the phone didn't mention her name but I needed info for my cousinregarding the documentation she needs to change the name on her driver's license from her old married name to her new married name. The woman was beyond rude. When she told me the documentation I needed, I asked if she needed her birth certificate. She rudely responded saying, uh no her birth certificate has her maiden name and we need her married names. She made me feel so stupid so I said I just wanted to clarify cause someone else told her she needed her birth certificate. I thanked her and as I was thanking her, she hung up on me without saying a word.
Slow paced, terrible attitudes, they have a serious sence of entitlement, the blond especially thinks shes gods gift to the world. I have never been treated with such disrespect. If i could give them no stars i would. It is not clean and they allow employees to bring pets. Not like service animals like regular pets which would be cool if they kept the place clean and didn't leave it smelling like a dog Kennel.
Quail Tag Agency is a US Local Government Office based in Oklahoma City, Oklahoma. Quail Tag Agency is located at 13919 N May Ave Suite A, Oklahoma City, OK 73134, USA.
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