The employees here are nice and very respectful. Place is kept nice and tidy and so far I had no issues. But as I sat down and observed, I did notice that they did not have enough of some food items which causes a longer wait than normal (usually a 3-4 minute wait from the start of the order, increased to 10+ minutes) but none of the customers seem to be upset about it especially when the employees notified the customers.
The wait is wayyy too long. I sat in the drive thru for more than 10 minutes waiting on my order.
Of all Panda Express locations, this one has the best and quickest service I've seen. I always order the double orange chicken with brown rice (which I appreciate being an option), and while I always enjoy my food I do usually feel like I paid a little too much for it. It's a very nice option to have ready-to-go Chinese food.
Good but always better when food is fresh during peak hours.
I absolutely love the place and will always come back to this location.
Food is actually decent for a fast food chinese place. The reason I gave it one star is the customer service (or lack thereof). Today, Cotheia was working the drive through. She didn't put in my order correctly and then had me repeat my entire order - this didn't bother me really because it happens sometimes and is easily overlooked. Then she got one of my items wrong and when I asked for mustard and soy sauce, I was only given soy sauce. Everything was eventually corrected. Through the entire experience, I was never greeted with any look other than one of contempt. I was given attitude and not once did she apologize. My question is this: why are there so many people who suck at customer service working in customer service positions?
Panda Express is a US Meal Takeaway based in Oklahoma City, Oklahoma. Panda Express is located at 2201 NW 23rd St, Oklahoma City, OK 73107, USA.
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