Absolutely awful. We walk in the first day to a bad situation and are promised to do better by the charge nurse and CEO. We walk in the next day to it being as bad if not worse. I don't think these people get it att all. NO One would want to come in and see what we came in to. He isn't even being treated like a person.
I have to rate as one star so I can post my review. Our rating is a true 0 star. Horrible! Lacking caring and compassionate staff. So many terrible incidents. Pending legal action against the "hospital". For instance, a CNA was going from room to room in the same disposable gown that she wore into a room with a patient who had the contagious C. Diff. Colitis. This was in the middle of the night when nobody would notice. Meanwhile the nurse was too busy with her cell phone to notice or care. Also, a CNA got inpatient with our loved one and pinched her twice and gave her a very mean look to get her attention to roll over while moving her. Several times it took 30 minutes to get help from a nurse or CNA with pain medications and help using the bathroom. Most of the time the CNA's would roll the bed pads over when they were soiled instead of cleaning the bed. Bedsores started to occur even after we kept asking for an air mattress. Another nightmare was a nurse's (Jamie) attitude regarding test results that we were trying to send to the original surgeon. She called the head nurse in front of my family and was demanding that we delete the picture of the results of the test from our phones (even though she gave us the records for half an hour before we gave them back to her). She was very hateful and has no business being in the medical field. Her attitude was unprofessional and cruel. Her response times were unacceptable as well. Our loved one was on a ventilator for an extra three weeks because the cap for the trachea when used while off the ventilator was too large and didn't fit, causing gagging. Finally, for the fist time a pulmonologist came to visit and made the discovery. We had no idea that there were different cap sizes. We had repeatedly requested for a pulmonologist. They continued to tell us that one reviewed the records every few days. Yet, one only made an examination once. Unbelievable and heart breaking. The list goes on and on. I fear that the facility intentionally prolongs treatment so that they are able to make their revenues. We noticed there were many empty beds. Please do not send your loved one to this facility. It is hard to imagine such things occurred, but they did. I feel for the patients there who do not have any family to be there advocate. We as a family could not succeed in our demands for better care. Luckily in time we were able to make a transfer.
My dad was a patient here at Select hospital. He was moved here because he needed to go to a short term care facility. First day I found ants in his room by the window. This place really doesn't do much for the patients. The doctors step in for a minute and leave not really trying to help or check patient progress. The case managers just want the patients out of their facility if they believe the patient isn't making progress. My dad was here for over 3 months and he basically just laid there. They stopped physical therapy and he started getting bed sores. If my mom wasn't there everyday with him I don't believe they would really do much or get him out of the bed to at least sit in a chair. They sent my dad to a nursing home far far away from family and the doctor at the new facility told us that the case manager told them that my dad does absolutely nothing which is a lie. My dad nods his head yes and no, moves his hands and feet, smiles, etc. Yes he has a long way to go but I believe they just wanted him out. The nurses here are nice most of the time. If you can take your loved one to another facility I would recommend that but since it's Oklahoma the options are slim.
Very horrible place!!!! Does not care for patients. They have very lazy staff. My grandma had a stroke and lost function of her left arm, she would ask for help opening apple sauce and they would refuse to help her. Instead of helping her to the bathroom they would force her to use a bed pan. She has made tremendous progress since leaving this place. Her 6 ft phone charger cable also went missing while she was here. Do NOT go here or send your loved one!!
We brought my mom hereTo select specialty in Oklahoma City after being highly recommended by OU medical center. She had a heart valve replacement, during which she had 2 strokes. my mom had no use of her left arm while at this facility. Meals were brought to her by nursing staff and placed approximately a foot away from her bed so that they could not be reached. I would come in and ask the nurse why her tray wasnt in front of her,thei resopnse was "i don't know ". I told them it was their job to remove the lid and place it in front of her and then ask her if she wanted to eat not just leave it sitting to the side .I would ask my mom why she didn't eat her dinner and she said that they wouldn't remove the lid and that she couldn't open her Apple sauce and pudding because of the foil lids she said they told her she needed to do it herself.She told them her left arm wasn't working and they didn't seem to care they still would not remove the lids. My mom at this point was able to stand up and walk with assistance but staff refused to put her on a bedside commode or take her to the toilet she was forced to use a bedpan. I had also come in late in the evening to spend the night with her and she Would-be soiled from head to toe .I could hear the nurses in their talking about their boyfriends and being very rude and disrespectful to my mother.We also informed the nurses of a possible UTI do to the fact that my mom said it burned really bad when she went to the bathroom it took them approximately 2 weeks to even do a check for it and then I'm still not even sure if the gave her medication for it or not. My mom is now in Colorado with family and she ended up in ICU here was sepsis due to the fact that her UTI was never taken care of at select specialty. My mom still to this point has flashbacks about how horrible she was treated there. When she goes to the hospital now she is very scared. She said they were very mean to her there. I would watch them change my mother in the bed and they were very rough she was covered in bruises when I picked her up on last day-and finally told them I was taking her away that no one should have to be there And be treated so horribly. Case manager Karen would hardly ever answer her phone. She is also very rude she seemed to want my mom out of there but didn't wanna do much work for it to happen. I would never recommend this place to anyone ever! I will be calling OU medical center and letting them know about the place they're referring to people that it's horrible!
Select Specialty Hospital Oklahoma City is a US Hospital based in Oklahoma City, Oklahoma. Select Specialty Hospital Oklahoma City is located at 3524 NW 56th St, Oklahoma City, OK 73112, USA.
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