Been here for 5 weeks, here's my review (mostly for the ICU):
The sterilization of the rooms and bathrooms is a joke. I've seen toilets with poo all over the seat marked sterile and no bathroom floor is ever clean. 4 of the 8 doctors I've met are incompetent, never checking the charts or prior work, and almost killed a few people while I've been here (the other 4 shun them and bad-mouth them behind their backs and for good reason). The food is good, the staff in the cafeteria couldn't care less about you, though.
After 3 weeks here, no one outside of those 4 doctors seems to corroborate or even speak to each other... Like, at all.
I've actually had decent experiences with the hospital itself (I've visited the Radiation Oncologists). However, I found out that when visiting the doctor for a check-in after I've had an MRI that I got a $300 bill for "hospital services". I talked to my insurance company and they told me that since the doctor's appointment was inside the hospital they could charge this, but if the doctor had been in his own clinic, I would have been charged only $25. I did some research and found out that hospitals have a choice whether or not to bill this way. I think it is outrageous for a 15 minute appointment for an annual check-in on a condition I've had for years.
I started out my experience at the ER at Western and Memorial. I wasn't aware, at the time, this isn't a full-service hospital. I came in a great deal of pain and was diagnosed with diverticulitis. Was quickly given pain meds and attended to. I was told by the doctor that I would be admitted and they would be transporting me. I asked why, thinking the facility I was in was a full-service hospital. They explained the other floors were medical offices. So, I was taken by ambulance to the downtown St. Anthony's. My room was very close to a nurse's station. You would think this would be good, getting quick service. Not so much. I vomited on myself from the pain, rang for someone to bring me a new gown. It took them almost an hour. I sat there in a gown drenched with vomit with my family sitting there, having to smell that. The wait for pain meds was also long, sometimes up to an hour and a half. High noise level being by the nurses station, hard to rest. They frequently left my door open and the noise would wake me up! The doctor attending to me was not a gastro specialist. Didn't even look like a doctor (didn't have on typical doctor attire - rather a suit). He breezed in and out of my room so quickly, I thought how could he possibly be REALLY looking at my chart and making thoughtful decisions? I was there 2 1/2 days, discharged while still in a great deal of pain. I was at home for a day, still in a great deal of pain. Called my regular doctor and she advised I should come to see her. When I arrived at her office, I was running 102.5 temperature. After taking an X-ray, she advised me to go to Mercy's ER immediately. Apparently, St. Anthony's had missed that I had a perforation in my colon. I could have become septic and died had I not gone to see my regular doctor. I was admitted to Mercy and stayed there for over a week recovering.
Google won't post my pictures of all of it...
Dr. Kevorkian would be jealous of these ICU day nurses and a couple of the docs. This place is like an asylum run by the patients.
The new part of the hospital looks nice but the form rarely fits the function. Which is an apt metaphor for the rest of the hospital. The guest beds, for instance, look nice and are long enough, but not wide so you hang off the side. The cots are wide enough, but too short so you hang off the end.
The day time ICU nurse's are incredibly nice, but very neglectful. It takes an average of 45 minutes to answer a bathroom call and up to two hours for anything else. They leave patients to sit in their own filth.The number of times I catch the day nurses playing games or texting is disturbing. Some have almost killed a few patients, one tried to give me epinephrine instead of saline, which would have been a death sentence...
Great Staff, had surgery on my neck June 2017, over night stay. Very protective about germs and bacteria. at home gave me detail instruction and a kit to clean my body before the surgery. After being admitted. IV, blood work etc. Sure came in and had a another kit to protect me from infection. Never seen any Hospital go the this far. Food was good as well.
It's astounding, the way some of the people who work here seem to act so kindly, and yet, be so lazy and neglectful.
I went in with the symptoms of a heart attack, including passing out. Being a downtown hospital, they were very busy. They did not have any beds available for 2 hours, nor any gurneys. The triage nurse would not allow me to lay down during the EKG, even though standing caused sever pain. Standing was what caused me to pass out prior. She did not explain the results of the EKG and sent me back into the waiting room. As it is dangerous to wait two hours when you have the symptoms of a heart attack, I discussed leaving and going to a hospital that had beds available. They said I would not be charged... then they charged me. I have had several phone calls with their billing, who is incapable of applying my correct insurance information, and refusing to honor what the hospital originally told me, which was that I would not be charged. Do not visit this hospital if it truly is an emergency, and you don't like having long phone calls with billing.
St Anthony Hospital is a US Hospital based in Oklahoma City, Oklahoma. St Anthony Hospital is located at 1000 N Lee Ave, Oklahoma City, OK 73102, USA.
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