I took a Journey pendant in because the biggest diamond on top was very loose. They charged me $50 and sent it off to be fixed. When the pendant came back they called me to say it was ready. When I arrived to pick it up and inspected the diamond NOTHING was done to it. The sales person apologized and said they will send it back on a rush. The pendant came back... the top diamond was push as far to the right in the setting until the diamond is tight. Now when you look at the diamond from the back it hangs over on one side and you can't see it on the other. I mentioned this to the sales lady and she looked at it and said "well, you can't see it from the front". So I took my pendant at left. First off the diamond is NOT in the setting correctly therefore it could fall out. I also am not sure they did not damage the diamond pushing it all they way over to the side. Diamonds are special and dear to our hearts because they usually are gifts from a loved one. I wanted to use the pendant on my heart that I have my husbands finger print on because I recently lost him. Now I have to take my pendant else where and pray they did not damage the diamond. I have to be honest and say they are all very nice but don't trust them to fix anything.
Finally found the perfect band to match my ring!!
Jared Vault is a US Jewelry Store based in Oklahoma City, Oklahoma. Jared Vault is located at 7638 W Reno Ave Suite 510, Oklahoma City, OK 73127, USA.
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