We transported a car out for Don Vanzant back on March 23rd. He promised he would pay my company after we invoiced him. 2 months later and several dodged calls and excuses, we are yet to be paid. Such a shame. I wonder if he pocketed the $600 owed as commission? Not very good business,
At best they are incompetent at worst dishonest. I took in my 2012 Focus for a 30K mile oil change and was told Ford recommends a fuel system cleaning and transmission flush. The service rep also recommended that I have my coolant system flushed. Altogether this would have been about a $1000. I declined the coolant flush, but agreed to the first two services. A few hours later the service rep calls me and says the car is ready, but the transmission flush wasn't done because it wasn't due until 60K miles. That's when I went online to look at the Ford maintenance schedule and noticed that both the Transmission and Coolant flushes are not recommended by Ford until 100K miles, which is over three times the range I was initially told by the service rep. A fuel system flush was not even included in among the recommended maintenance. I probably would have gotten the fuel system cleaning anyway, but I think it should not have been presented as something that is "recommended," especially since there is no mention of it in the owner's manual. I feel like I was mislead and will not be back to this location. On a positive note, they were very friendly while taking my money.
Reynolds Auto Services is a US Car Dealer based in Oklahoma City, Oklahoma. Reynolds Auto Services is located at 7320 Northwest Expy, Oklahoma City, OK 73132, USA.
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